Privacy Policy

At Shaba, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, shop with us, or interact with our services.

1. What Information We Collect

We may collect:

  • Personal Information: Name, email, phone number, delivery address, and payment details.

  • Usage Data: Your browsing behavior, pages visited, and device information through cookies and analytics tools.

  • Order Details: Purchase history and product preferences.

2. How We Use Your Information

We use your data to:

  • Fulfill and deliver your orders.

  • Communicate with you (order updates, customer support).

  • Improve your shopping experience.

  • Send promotional offers (only if you opt in).

3. How We Protect Your Data

We use secure systems and third-party tools with encryption to protect your data. Your payment information is processed through secure, reputable platforms (e.g., PayPal, M-Pesa, Stripe).

4. Sharing Your Information

We do not sell your information. We may share limited data with trusted third parties for:

  • Delivery and logistics (e.g., courier services)

  • Payment processing

  • Marketing (if you have opted in)

5. Your Rights

You can:

  • Request a copy of your personal data.

  • Ask us to update or delete your information.

  • Opt out of promotional emails at any time.

6. Cookies

Our website uses cookies to improve performance and analyze visitor behavior. You can adjust cookie settings in your browser.

7. Third-Party Links

We may link to other sites (e.g., social media or partner platforms). Shaba is not responsible for their privacy practices—please review their policies.

8. Contact Us

For questions, requests, or concerns about your data, email us at: 📧 team@theshaba.com