Terms
Welcome to Shaba! By using our website, placing an order, or interacting with our services, you agree to the following terms and conditions.
1. Use of the Website
By accessing our website, you agree to use it only for lawful purposes and in a way that does not infringe the rights of others.
2. Products & Orders
- All our products are handcrafted—slight variations in color or size may occur.
- Orders are subject to availability.
- We reserve the right to refuse or cancel any order due to pricing errors or stock issues.
3. Pricing & Payment
- All prices are listed in KSH or your selected currency at checkout.
- Payments are processed securely via third-party providers.
- Prices do not include shipping fees or international customs duties.
4. Shipping & Delivery
Shipping times and costs are provided at checkout. Shaba is not liable for delays caused by couriers, customs, or events beyond our control.
(See our Shipping Policy for full details.)
5. Returns & Exchanges
Please review our [Return Policy page] for information on returns, exchanges, or damaged items.
6. Intellectual Property
All content on this site—including product images, logos, and text—is the property of Shaba and may not be used without permission.
7. Limitation of Liability
Shaba is not responsible for:
- Loss or damage caused by courier services once goods are dispatched.
- Issues resulting from misuse of our products.
- External website links or third-party platforms.
8. Governing Law
These terms are governed by the laws of Kenya. Any disputes will be handled through the appropriate Kenyan legal channels.
9. Changes to These Terms
We may update these terms occasionally. Please review this page periodically. Continued use of our site means you accept any changes.
10. Contact Us
For any questions or clarifications: 📧 team@theshaba.com 📞 +254114286821